The Life Insurance Corporation of India (LIC) has issued a public notice warning its policyholders against fraud calls, phishing scams, and fake messages. With the rise in cybercrime, LIC is urging customers to remain vigilant and avoid sharing personal or financial information with unknown individuals or sources. This article provides a detailed guide on how to identify and protect yourself from fraudulent activities, along with LIC’s official contact information for reporting such incidents.
LIC’s Public Notice: Key Highlights
| Key Points | Details |
|---|---|
| Warning Against | Fraud calls, phishing scams, and fake messages |
| LIC’s Stance | LIC never contacts customers for KYC verification via calls, SMS, or emails |
| What to Avoid | Sharing personal or financial details with unknown sources |
| Reporting Channels | Email: spuriouscalls@licindia.com, National Cyber Crime Portal, Helpline: 1930 |
| Official Contact | WhatsApp: 8976862090, Call Centre: (022) 6827 6827, SMS: LICHELP to 92224 92224 |
How to Identify Fraudulent Calls and Messages
LIC has clarified that it does not reach out to customers for KYC verification or policy updates through calls, SMS, emails, or WhatsApp. Fraudsters often use these methods to trick customers into sharing sensitive information. Here are some common red flags to watch out for:
- Unsolicited Calls or Messages: Receiving unexpected calls or messages claiming to be from LIC.
- Requests for Personal Information: Fraudsters may ask for bank details, policy numbers, or OTPs.
- Fake Offers: Promises of bonuses, high returns, or financial benefits that sound too good to be true.
- Phishing Links: Messages containing suspicious links or attachments.
How to Protect Yourself from Fraud
LIC has shared the following guidelines to help customers safeguard themselves from fraudulent activities:
1. Avoid Sharing Personal Details
- Never share sensitive information such as bank details, policy numbers, or OTPs with unknown individuals or sources.
2. Do Not Click on Suspicious Links
- Be cautious of emails or messages containing links. Avoid clicking on them, as they may lead to phishing websites.
3. No KYC Verification Calls
- LIC does not request KYC verification through calls, SMS, or emails. Any such request is likely a scam.
4. Ignore Unknown Calls and Messages
- Do not entertain calls or messages from unverified or unknown sources.
5. Make Payments Only to Official Accounts
- Always make payments through LIC’s official channels. Avoid transferring money to personal or unofficial accounts.
What to Do If You Encounter Fraud
If you receive a suspicious call or message claiming to be from LIC, follow these steps:
- Do Not Share Any Information: End the call or ignore the message immediately.
- Report the Incident:
- Email LIC at spuriouscalls@licindia.com.
- Report online financial fraud on the National Cyber Crime Portal (https://cybercrime.gov.in).
- Call the helpline number 1930 for immediate assistance.
- Inform LIC: Use LIC’s official communication channels to verify the authenticity of the message.
LIC’s Official Contact Information
LIC has advised customers to contact them only through official channels. Below are the verified contact details:
| Service | Contact Details |
|---|---|
| WhatsApp Assistance | Send ‘Hi’ to 8976862090 |
| Call Centre Services | Call 022-6827 6827 |
| SMS Support | Send ‘LICHELP’ to 92224 92224 |
FAQs on LIC Fraud Calls
Q1. How can I identify a fraudulent call or message?
Ans.: Fraudulent calls or messages often involve unsolicited requests for personal information, fake offers, or suspicious links. LIC never contacts customers for KYC verification through calls or messages.
Q2. What should I do if I receive a suspicious call or message?
Ans.: Do not share any information. Report the incident to LIC at spuriouscalls@licindia.com or the National Cyber Crime Portal.
Q3. Does LIC ask for KYC verification through calls or messages?
Ans.: No, LIC does not request KYC verification through calls, SMS, or emails.
Q4. How can I contact LIC for assistance?
Ans.: You can contact LIC through its official WhatsApp number (8976862090), call centre (022-6827 6827), or SMS (LICHELP to 92224 92224).
Q5. What should I do if I have already shared my details with a fraudster?
Ans.: Immediately report the incident to LIC and the National Cyber Crime Portal. Monitor your bank accounts and policy details for any unauthorized activity.
Q6. Are there any official payment channels for LIC?
Ans.: Yes, always make payments through LIC’s official channels. Avoid transferring money to personal or unofficial accounts.
Key Takeaways
- LIC has warned policyholders against fraud calls, phishing scams, and fake messages.
- Never share personal or financial information with unknown sources.
- Report suspicious activities to spuriouscalls@licindia.com or the National Cyber Crime Portal.
- Use only LIC’s official contact channels for communication.
Conclusion
LIC’s public notice serves as a crucial reminder for policyholders to stay vigilant against fraudulent activities. By following the guidelines provided and using only official communication channels, customers can protect themselves from scams. If you encounter any suspicious activity, report it immediately to LIC or the relevant authorities.
Stay safe and informed!
